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Consumer Confidence

High levels of consumer confidence are a key element to ensuring the success of the new media sector. For example, providing European consumers with a clear and harmonised set of rights would increase their confidence, promote online cross-border E-commerce and help create a more dynamic and robust market for consumers and businesses alike.

Related News & EDiMA activity

EDiMA Documents - Press

  • April 2010

  • EDiMA position on sale of counterfeit goods over the Internet

    » Download (475.51 kB | pdf)
  • January 2010

  • Industry Partnership Contribution to the Spanish Presidency Digital Europe Strategy

    » Download (1.23 MB | pdf)
  • European ICT Industry identifies seven action areas to fully exploit the potential of the ICT sector for European citizens and businesses

    » Download (131.12 kB | pdf)
  • October 2009

  • "The Digital Single Market: a key to unlock the potential of the knowledge based economy," Speech from European Commissioner Viviane Reding, delivered at EDiMA's European Paliament White Paper launch, 1 October 2009

    » Download (36.75 kB | pdf)
  • September 2009

  • EDiMA Press Statement on European Parliament White Paper Launch: Achieving a European Digital Single Market

    » Download (107.28 kB | pdf)
  • June 2009

  • EDiMA White Paper on policy strategy for the development of new media services 2009-2014

    » Download (3.89 MB | pdf)
  • May 2009

  • EDiMA Press Statement on eYouGuide

    » Download (177.22 kB | pdf)
  • March 2009

  • Press Statement - EDiMA support for European Commission harmonisation approach

    » Download (64.47 kB | pdf)
  • February 2009

  • EDiMA position on European Commission proposal for a Directive on consumer rights

    » Download (76.00 kB | pdf)
  • January 2007

  • "ROME I" - the law applicable to Contracts including Contracts with Consumers

    » Download (158.29 kB | pdf)

Industry News

  • August 2010

  • DG Markt launches public consultation and questionnaire on the future of electronic commerce in the internal market and the implementation of the Directive on electronic commerce (2000/31/EC)

  • July 2010

  • The European Commission adopts the “Retail Market Monitoring Report” and launches public consultation.

  • DG JLS launches a public consultation on a proposed harmonisation of European Contract Law.

  • June 2010

  • IMCO Committee adopts draft report on “Completing the Internal Market for e-commerce”.

  • ICT industry summary meeting with Spanish Presidency in Madrid

  • JURI Committee adopts Gallo report on “Enforcement of intellectual property rights in the internal market”.

  • May 2010

  • Rapporteur MEP Andreas Schwab (EPP, DE) presents new draft IMCO report on the proposed Consumer Rights Directive

  • European Commission releases Communication on “A Digital Agenda for Europe”

  • DG INFSO releases European Digital Competitive Report

  • Publication of Professor Mario Monti’s Commission-backed report on “A new strategy for the Single Market”

  • European Parliament ITRE Committee adopts own-initiative report on “A new Digital Agenda for Europe: 2015.eu” by Rapporteur MEP Pilar del Castillo Vera (EPP, ES)

  • April 2010

  • IMCO Committee adopts report on “Delivering a single market to consumers and citizens” by Rapporteur MEP Lois Grech (S&D, MT)

  • Draft consolidated public ACTA text is released

  • EU Ministers for Telecommunications and Information Society approve the “Granada Declaration” for the new Digital Agenda proposed by the Spanish Presidency

  • Rapporteur MEP Pablo Arias Echeverria’s (EPP, Spain) publishes own-initiative report on “Completing the Internal Market for e-commerce”.

  • March 2010

  • Rapporteur Andreas Schwab (EPP, DE) releases IMCO working document on proposal for a Directive on Consumer Rights

  • September 2009

  • European Commissioner for Consumer Affairs, Meglena Kuneva announces results of first phase of investigation into websites selling electronic goods

  • May 2009

  • MEP Arlene McCarthy presents the working document from the IMCO Committee of the European Parliament on the proposed Consumer Rights Directive

  • March 2009

  • European Commission releases report on cross-border E-commerce in the EU

  • European Parliament adopts the Stavros Lambrinidis report on strengthening security and fundamental freedoms on the Internet